Legal rules for access and account records
Our Legal notice explains the conditions attached to opening and using an account, including accurate registration details, phone verification before account access, and checks connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use these records to match your account history and
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investigate a receipt or status question when you contact us. Access depends on local law, so you should confirm that use is permitted in your location before proceeding. The notice also describes how we handle policy updates, account closure requests, stored records and contact details for
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privacy questions. If a rule affects your account, we point you to the relevant wording rather than hiding it inside a general page. You can read the Legal notice from the account area and ask our support desk to clarify a clause without sending your wallet
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password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.